Improving the way your organisation connects, communicates and collaborates

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The Redback Story

About our Business

We make our clients look good by making their webinar programs stand out from the crowd.

Our fully managed services increase participant engagement, reduce risks and frees up your time while we focus on bringing your virtual events to life.

For the past 12 years we have been managing and delivering webinars remotely from the home or office, from live venues like hotels and convention centres or from broadcast studios we have available nationwide. From Town Halls, Virtual Conferences and AGMs to Educational and Marketing Webinars, our clients turn to us to communicate their most important messages.

Meet the Family

The Evolution Of Redback

2007

Redback Conferencing is co-founded by entrepreneurs Jeff Downs and Peter Matsumoto to provide managed, integrated audio and web conferencing services to the Australian market, combining state-of-the-art innovation with execution excellence and local support.

2010

Redback expands from conferencing into video content, launching a range of new products including managed webinar programs and live event streaming, that take the stress out of digital events and enable our customers to connect with bigger audiences than ever before. “Now You’re Talking” was the tag line for the company.

2012

As our customer base and team grows, Redback invest in corporate culture as much as business development, establishing strong cultural foundations based on the values of customer-centricity, excellence, accountability and harmony, backed by a corporate social responsibility program.

2015

Redback continues to expand, opening an office and broadcast studios in Melbourne CBD.

2017

Redback turns 10 as the global conferencing industry is redefined by new technologies and competitors. We restructure for innovation-led growth focused on managed digital events and frictionless conferencing. Our goal for the next decade? To connect 10 million customers by 2020.

2019

Redback Conferencing rebrands as Redback Connect. Redback operates two very different businesses, Day to Day Collaboration Services and Digital Event Services. Redback launches a series of world-first products including One Touch and Dial Out conferencing services that call you. Our innovation objective is to enable our customers to connect with even greater ease and immediacy.

Redback
Core Values

Customer
Satisfaction

Is our highest priority

Our customers always come first. If they aren’t happy, we aren’t happy.

We meet our
commitments

Without exception

It’s pretty simple. We do what we say we are going to do.

We are
dedicated

To excellence

We don’t cut corners. Every service we deliver is done to the highest possible standard. We don’t go home until the job is done.

We work
In harmony

As one team

We treat others like we would want to be treated ourselves. We act with honesty & integrity at all times.

The Redback Difference

State-of-the-Art Studios

Fully equipped broadcast standard studios complete with a crew in Sydney and Melbourne.

Bespoke Service

The gold standard in digital event delivery, tailored to meet your exact needs.

No-Risk Trial

Reliability and satisfaction guaranteed, or your next event is on us.

Australian Support

24/7 complimentary support for both you and your attendees.

Our
Awards

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