About Us

Improving the way your organisation connects, communicates and collaborates

The Evolution of Redback

2007
2010
2012
2015
2017
2019

2007

Redback Conferencing 2017 Logo

Redback Conferencing is co-founded by entrepreneurs Jeff Downs and Peter Matsumoto to provide managed, integrated audio and web conferencing services to the Australian market, combining state-of-the-art innovation with execution excellence and local support.

2010

 

Redback expands from conferencing into video content, launching a range of new products including managed webinar programs and live event streaming, that take the stress out of digital events and enable our customers to connect with bigger audiences than ever before. “Now You’re Talking “was the tag line for the company.

2012

As our customer base and team grows, Redback invest in corporate culture as much as business development, establishing strong cultural foundations based on the values of customer-centricity, excellence, accountability and harmony, backed by a corporate social responsibility program.

2015

Redback continues to expand, opening an office and broadcast studios in Melbourne CBD.

2017

Redback turns 10 as the global conferencing industry is redefined by new technologies and competitors. We restructure for innovation-led growth focused on managed digital events and frictionless conferencing. Our goal for the next decade? To connect 10 million customers by 2020.

2019

Redback Logo Black Text

Redback Conferencing rebrands as Redback Connect. Redback operates two very different businesses, Day to Day Collaboration Services  and Digital Event Services. Redback launches a series of world-first products including One Touch and Dial Out conferencing services that call you. Our innovation objective is to enable our customers to connect with even greater ease and immediacy.

Redback Core Values

CUSTOMER
SATISFACTION IS OUR HIGHEST PRIORITY

Our customers always come first. If they aren’t happy, we aren’t happy.

WE MEET OUR
COMMITMENTS WITHOUT EXCEPTION

It’s pretty simple. We do what we say we are going to do.

WE ARE
DEDICATED TO EXCELLENCE

We don’t cut corners. Every service we deliver is done to the highest possible standard.

We don’t go home until the job is done.

WE
WORK IN HARMONY

We treat others like we would want to be treated ourselves.

We act with honesty & integrity at all times.

The Redback Difference

state-of-the-art

State-of-the-Art Studios

Fully equipped broadcast standard studios complete with a crew in Sydney and Melbourne.

bespoke service

Bespoke Service

The gold standard in digital event delivery, tailored to meet your exact needs.

No risk

No-Risk Trial

Reliability and satisfaction guaranteed, or your next event is on us.

Australia Support

Australian Support

24/7 complimentary support for both you and your attendees.

Award Winning
Excellence

From innovation to business and cultural development, Redback Connect aspires to and achieves the highest standards, as recognised by our peers.