Build Trust with Investors - and Drive Company Value

Investor Relations

We found the IR landscape is overwhelmingly a virtual one, with four in five (80%) respondents preferring
digital channels for communicating with investors over physical or face-to-face methods.

Download our latest research report for more insights –  Investor Relations, The New Virtual Paradigm

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Virtual Investor Relations - What we want...

Your Investor Relations team’s ability to build relationships with investors and the media is its most valuable skill, research has shown. And to do that, you need conferencing technology that is not only easy-to-use and reliable – but balances your ability to manage proceedings with stakeholders’ need for access, information and dialogue.

We recently partnered with The Governance Institute of Australia to better understand how organisations are communicating with their investors. While four in five prefer digital channels, here are the issues they are currently experiencing.

One in five said they were frustrated by delays in receiving participant reports, recordings and transcripts.

How Redback IR helps:
Download your Participant List and call recording within minutes of your call ‘s end and access the call transcript within your choice of either 6 or 24 hours.

Many said they don’t have access to an easy to use dashboard showing live participants.

How Redback IR helps:
View, identify and manage all virtual attendees in real-time with our seamless online interface throughout your events.

From uploading PPTs to poor audio and attendee issues – 18% don’t have time for technical glitches

How Redback IR helps:
Our IR events are completely managed by our events team and our local support team is there to assist your online attendees.  With over 12 years experience and over 200 Digital Events delivered every month, Redback has the experience and infrastructure to keep technical issues to a minimum.

A common issue – not knowing how much your IR Event is going to cost upfront

How Redback IR helps:
Redback IR is a flat rate, all inclusive fee with no surprises or unused line fees.  Knowing exactly what the service will cost ahead of time makes budgeting simple.

From mispronounced names to mistakes – inexperienced operators were raised as a concern

How Redback IR helps:
Our Operators are all located here in Sydney and we use professional voice over artists to pre-record your customised scripts.

9% said that waiting to receive all call confirmations and access details is inconvenient and adds delays to the whole process

How Redback IR helps:
Simply schedule your event online 24/7 with our Online Booking Platform, and receive all confirmations and access details instantly.  No more waiting, no more back and forth.

Redback IR

Complete transparency and control – the Redback IR Platform provides you with it all.

Live Interactive Meeting Control Portal: View and manage all online shareholders with our live and interactive control portal.

Dedicated Operators: Our Sydney based operators are trained in managing the highest profile events.

Instant Confirmation: Once you schedule your call you will be provided with instant confirmation details to send to your shareholders.

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Discover More

5 Fundamentals for IR communicators

IR professionals today are overwhelmingly taking advantage of new digital media channels and virtual event and online conferencing technology to deliver against these requirements, forging strong relationships with shareholders and investors, and providing valuable insights to their executive teams.

Read Blog

7 Ways to Manage Investors with Redback

While restrictions on large gatherings remain in place to help contain the spread of the COVID-19 pandemic, face-to-face AGMs are not a possibility. So how do executive teams facilitate participation via hybrid or virtual AGMs while retaining control of the agenda? The best way is via an online webinar platform such as Redback.

Read Blog

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Looking to improve your investor relationships?
Get in touch to discover how you can run seamless conferences that allow everyone to join instantly.

What is Investor Relations?

Investor Relations, or IR, is a department or division in a company that is often public. Investor Relations can also be activities linked to the management of investors in a company. This is often the case in a start-up with initial investors. The Investor Relations department has a duty to provide investors or potential investors with an accurate account of company affairs. This will help private and institutional investors to make informed decisions on whether to invest or not.

Inside large, public companies, the Investor Relations department is often part of the Public Relations department. This is usually because the information giving to the press can influence the stock trading and the investors. Some news about a company can have significant impact on financial results. For smaller companies, the Chief Financial Officer is often the person responsible for Investor Relations. The IR team is responsible for communicating information with investors, shareholders, government organizations and the financial world to ensure that the company is being traded fairly and to its value.

In the case of large public companies, the Investor Relations department is created during the IPO phase. This is the best timing because at this moment, potential investors are trying to access financial statements, critical information about the company to get a sense of the potential of their investment. The Investor Relations department makes the communication easier and they can conduct internal investigations to get qualitative or quantitative data for the investors. This is a separate department because the amount of information required can be overwhelming and a CFO would dedicate it’s entire time to be able to answer to these needs.

IR teams are especially busy when releasing financial data, be it per month or per quarter, about the company. They also need to organise press briefings, annual general meetings, conferences to inform about earnings, share, stock, current company focus and future developments. IR teams have also to publish specialised reports and documents to the financial community in order for them to get the right information. IR departments have the responsibility to communicate and exchange with investment analysts and experts that provide public opinion on the company.

Why use conferencing systems for your IR?

Since communicating timely and effectively with the overall financial community is key, conferencing systems and platforms are important to get the most out of your IR efforts. Teleconferencing, video conferencing and web conferencing are all ways to improve your IR management. These systems make it easier for you to share financial information with your stakeholders and community. Conference and webcast can be used to stream information online. With videos you can use webinars in order to get the best quality content and engagement with your audience. With our technology, it’s easy for your stakeholders to download a PDF or a statement during the webcast or the webinar. You can also increase and foster engagement during your sessions by adding polls, surveys and Q&A sessions during your webinar.

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