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Web Conferencing

Remote work has never been so easy with web conferencing that helps you get everyone on the same page, wherever they’re located.

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Web Conferencing That Meets Your Every Need

Whether you’re hosting an important meeting with external stakeholders, or you just need to connect quickly and collaborate easily with your team, Redback has the right Web Conferencing solution for you.

DIY Desktop Sharing Capabilities

Forget about PIN codes and passcodes: Redback’s revolutionary 3-in-1 Conferencing platform combines the immediacy of Web Conferencing with the reliability of Teleconferencing and the richness of Video, all for one low price.

Managed Conferences and Webinars

When you need to focus on the message and let someone else run the technology, Redback’s Managed Conferences and Webinars offer you fully facilitated meetings with total control and live operator support.

Get More From Your Remote Meetings

Real-time desktop sharing with no downloads or delays. Redback’s immersive 3-in-1 remote conferencing platform lets you share and collaborate easily at the click of a button.

> Easy desktop sharing

> No plug-ins

> Live operator support

> Tele and Video Conferencing included

What Makes Redback Web Conferencing Different?

Redback’s 3-in-1 Web, Tele and Video conferencing offers instant, reliable and feature-rich remote meetings hosted on local servers to meet your every need, including:

> Outlook integration that connects stakeholders with One Touch

> PIN-less meetings that dial you

> Digital whiteboard collaboration

> LinkedIn integrations to promote better communication

> Real-time file-sharing.

Insights and Inspiration

Navigating the remote workforce and implementing conferencing solutions can be tricky. Take a look at our insightful content for tips.

Remote Working Benefits

The remote work revolution offers benefits for employers and employees alike including improved productivity, cost-savings, a better work-life balance and avoiding the time and stress of a long commute.

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Why One Size Won’t Fit All

All virtual meetings are not alike. From internal work-in-progress updates to All Hands confabs and investor briefings, it’s important to choose the right technology to support your needs.

Read more

6 Reasons to Consider Teleconferencing

An audio feed via teleconference adds value to meetings and events when accessibility, reliability and participation are top-of-mind. And it provides the perfect back-up when connectivity is an issue.

Read more

The Complete Guide to Remote Work

Since so many of us are now taking on the remote work challenge, we’ve put together this eBook to help you identify remote work best-practice — and make working remotely work for you!

Download

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Ensure your teams are on the same page with our secure and easy to use web conferencing services.

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What is web conferencing?

A web conference is a type of conference or meeting in which participants in distant locations are able to communicate with each other by logging into a website or using a platform or software. A web conference is usually possible thanks to a dedicated web conferencing software which provides businesses or individuals a mean to hold virtual meetings. Web conferencing enables remote meetings based on VoIP, online video, instant messaging, file sharing, and screen sharing. The features offered with your web conferencing software depends on your provider.

Web conferences can enable you to organise the following virtual events: webinars, conference calls, video meetings, customer support, sales processes.

Why should you use web conferencing?

Web conferencing software helps you collaborate and work in a completely new way. Using a web conference helps you transition your meetings online which allows meeting participants to get together virtually whenever and wherever. This can greatly improve the efficiencies inside your team, especially when dealing with remote teams. Thanks to web conferencing, your team will focus on their most valuable work and not spend time planning physical meetings or even business trips which costs a lot. When organised efficiently, web conferences can be conducted more frequently which increases the communication amongst your team.

Some physical meetings are organised in a way that it not focused on the meeting topic at hand. This causes inefficiencies since some attendees do not add value to the meeting. Web conferences help you control and target the people you talk to and have a focused approach to your meetings.

Web conferencing helps teams to be more efficient by using dedicated features such as screen or file sharing. When in the meeting, you will be able to improve your communication and your collaboration by sharing documents and information directly.

Web conferencing is usually less expensive than HD video conferencing solutions since it is usually enabled through the public internet. This means that web conferencing can have lower video and audio quality compared to HD video conferencing but it usually very effective for day-to-day business communication.

What are common web conference features?

Depending on your needs, you can either connect to a web conference over the phone teleconference or via video (video conference) while using the audio over your computer. How you choose to connect will ultimately decide what features you will have access to. When choosing your web conference tool or provider, you should be careful about the audio and video quality that you can have. Discuss the bandwidth you will be able to access with your provider.

Screen sharing is an important, yet standard feature that will be important to improve your team collaboration. Your web conferencing provider should make it easy for users to join and create meetings. Standard functionalities like mute, turning your camera on or off should be proposed by the provider. Some web conferencing providers make it also easier to collaborate and get feedback from your colleagues such as live chat, audience polling, Q&A.

Be mindful of the level of security your provider offers you when using their software or platform. Some providers like Zoom have had security issues in the past which can be a problem if you are dealing with sensitive topics and sensitive attendees. You don’t want the email addresses you worked to collect, to get stolen. Security features include user authentication, permissions, and confidential attendee lists. Ask your web conference provider for details.

For your team to collaborate at their best, mobility can be an important factor. Some web conference providers have dedicated apps or products that make it easier to collaborate on the go. Ask your web conferencing provider if participating on tablet or mobile is possible. In order to save you time when processing your meetings, some web conferencing providers can allow you to record meetings. You don’t need to waste time with meeting minutes anymore.

What are the main web conference providers?

The market for web conference providers is full of different actors. You can choose from a range of providers offering free personal tools (Skype, Google Meet, Google Hangout) to providers offering freemium packages to businesses (Zoom, Join.me). Free web conferencing providers are great because they allow you to start cheap and fast but this can come to the price of lower video/audio quality, fewer features, and restrictions on the size of meetings.

If you wish to start using web conferencing tools to increase the performance of your team, we advise you to choose a paid provider which will ensure a higher level of quality. This includes companies like Webex, GoToMeeting , RingCentral and Redback Connect.

What are other solutions for team collaboration?

With web conferencing solutions, Redback Connect offers Teleconferencing and Video Conferencing solutions. Teleconferences are a perfect way to increase collaboration in your company for smaller size meetings. Teleconferences are typically meetings held over the phone like a standard 1 to 1 physical meeting. Video conferencing uses the advantages of video to increase the efficiency of standard teleconferences. Video conferencing is the closest digital form of a physical meeting. You can combine the advantages of digital meetings (lower costs, higher collaboration, focus) with the advantages of physical meetings (visual connection, clear communication, body language).

Why use a web conference host like Redback Connect?

Web conferences, especially in the case of a webinar or a webcast, can take time to handle when you are dealing with the all processes alone. From invitations and pre-planning to the event and post-conference follow up, the entire process for a successful web conference can be long and time consuming. Using a professional web conferencing host like Redback Connect helps you create better digital events while saving previous time. Redback Connect can help you handle a web conference from A to Z with dedicated project managers and technical support. With Redback Connect, you can organise web conferences that will take you to another level with our state-of-the-art webinar studios. We have different webinar studio sizes to accommodate up to 6 presenters so you can organise professional panels.

Our web conferencing experts can help you handle registration and set-up details and optimise your assets according to their experience in the field. In case of technical issues, our technical team can solve problems quickly and make the best of your web conference.

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